Returns

Hassle Free 21 Day Return Policy:  If for any reason you are not completely satisfied with you purchase, you can easily send the item back for a full refund (minus original shipping costs if applicable) or exchange.  Returns and exchanges must be made within 21 days of the original purchase date. Once the item has been worn, washed, or the tags are removed, it cannot be returned. When returning items please make sure the original tags are attached and the items show no signs of wear including sweat, make-up, self-tanner, deodorant, and hair, as such clothing cannot be accepted. 

Making a Return:   Prior to sending your purchase back to Dress to Sweat, please do the following to receive authorization for the return:

 

1.) To request a return of one or more items in an order, login to your account and navigate to My Account

 

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2.) Navigate to the Completed Orders section and click on the Return Item(s) button completed_orders_for_return_sm.jpg
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3.) In the next screen select the products you want to return using the Qty. to Return  drop down boxes, choose the Return Reason. The Return Action  and Comments  are optional fields. Click on Submit Return Request.return_reason_small.jpg
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Items should be returned in their original packaging (including all tags). Return the items along with a copy of your invoice to

Dress to Sweat

1944 Lord Fairfax Road

Tysons Corner, VA 22182

 

We recommend that you ship items using a traceable carrier.  No COD orders will be accepted. 

You are responsible for the return postage. Returns are typically processed within 1-3 business days of receiving the package. Refunds will be applied to the credit card used for the purchase. Refunds may take 1-3 additional business days to appear on your statement or in your account.